3.1 Requesting printed identity documents

You can request a printed identity document using the MyID Operator Client.

Note: You can also request a printed identity document through the MyID Core API by creating a request for a device using an appropriate credential profile.

To request a printed identity document:

  1. In the Operator Client, search for a person in the MyID database, and view their details.

    See the Searching for a person section of the MyID Operator Client guide for details.

    You can also view a person's details from any form that contains a link to their account.

    For example:

    • Click the link icon on the Full Name field of the View Request form.
    • Click the link icon on the Owner field of the View Device form.

  2. Click Request Device.

  3. Select a credential profile for printed identity documents.

    For information on creating a credential profile for printed identity documents, see section 2.2, Configuring credential profiles for printed identity documents.

  4. Optionally, add a Label.

    You can use the label to search for the request.

  5. Click Save.

    MyID now creates a request for the printed identity document. You can ask another operator to approve the request, if the credential profile requires approval (see the Approving, rejecting, and canceling requests section of the MyID Operator Client guide) then print the identity document; see section 3.2, Printing identity documents.